Frequently Asked Questions

Mananging your child's well-being and deciding to seek treament can be stressful and overwhelming. You likely have a lot of questions. Here are a few of our answers to help you decide your next steps.

How do I know if my child needs help?  Isn’t he too young for therapy?

We help children who exhibit mild to more severe problems. Some families need help with toileting issues, sleep concerns, appetite issues, or frequent temper outbursts. Others need help navigating concerns around separation or divorce.  Many children have been exposed to traumatic events such as witnessing domestic violence, sexual abuse, physical abuse, or the loss of a parent, caregiver, or sibling. Some families call with concerns that their child may be showing symptoms of Autism Spectrum Disorder.  And finally, children who are struggling to succeed in childcare or preschool are also appropriate for our Center. In general we like to tell parents, “If parenting feels more frustrating than pleasurable it’s time to get help.”   

What age child do you see at The Children’s Center?

We help families with children under the age of 7. 

We’re divorced and disagree about the need for treatment. Can we still receive help?

Please share your concerns with the clinician who will speak to you on the phone when you first call. In most cases we need to at least have the permission from both parents in order to provide therapy. 

How much will it cost?

The Children's Center is a private, not-for-profit agency. We are able to provide affordable services because we use charitable funds to subsidize families who are unable to pay our full fee. We will refer you to our business office to establish the fee for your family's therapy. Health insurance policies will usually provide some coverage for mental health treatment. However, we strongly encourage you to review your policy and check with your insurance provider to understand your coverage fully. 

How long does it take to get an appointment?

It is important that you call us as soon as you feel you and your child may need help. We’re very busy!  But if your family is under extreme stress we will do all that we can to get you seen quickly. 

When are clinicians available?

Our staff is generally available between the hours of 8:30 a.m. and 5:00 p.m., Monday through Friday. For after hour emergencies parents and caregivers can simply call The Center and a clinician will contact you and help you manage the crisis.